Guest Services

What should I do?

Click here to access our Guest Services portal.

Option 1: If you provided e-mail address during reservation and never received your password, you can use reset password form to acquire your new password.
Option 2: If you did not provide e-mail address during reservation simply use "View my Lease" form above to view your latest lease status.

Our Payment Policy:

  • A deposit of half of the rental amount is due when reservation is made, so have your credit card number and expiration date ready. Final balance is due 30 days prior to your arrival.
  • If a last minute reservation is made, there are no refunds for cancellations at any time. We strongly recommend that you purchase trip insurance if you feel for any reason that you might have to change your plans. Last minute reservations made within 20 days of arrival require immediate payment of half of the rental amount on a credit card and the rest of the balance via overnight mail in cashier check or money order. Overnight mail must include certified fund and signed lease agreement.
  • NO Credit Cards or Personal Checks accepted in arrival.
  • Vacation insurance is available, please ask Shoreline Properties for more detail or check.
  • For more details look at our Vacation Policies
  • Find out more about CSA Insurance

Things you will need

Linens are provided with some of our units, but not all properties. You will need to bring all sheets, towels, pillowcases, blankets, paper products, beach chairs, and umbrellas. Bedding size is printed out at the bottom at your lease.

Rental Services

  • Beach chairs and umbrellas can be rented at the beach.

Would you like to buy a property?

We love to serve you with Real Estate Sales too. Ask your sales agents for a list of sales in the area.

Hear what people are saying about us...

It's our 3rd year renting from Shoreline. They have been nothing less than accommodating and courteous to my family! Our condo is always clean and ready for us when we arrive. The staff is always friendly and helpful. I can't wait to come back next year and continue to rent from Shoreline Properties!

- Cindy S.

I've rented with this company every time I've come down to OC and always found the experience enjoyable. The staff has always been very helpful and I would definitely recommend them. I also recommend getting the linen package so you don't have to worry about bringing that stuff with you.

- Daniel F.

I have used Shoreline services for around 6 months now, with different properties in Ocean City, MD. I can say that I have always received an excellent service. They are professional, respectful, satisfying, and always accommodating my needs. I can honestly recommend their services and I am happy to have met the manager and her team and evaluate their services as a 5 stars plus.

- Jorge P.

I have been going to Ocean City, MD every year since I was little. The best and only place we rent from is Shoreline Properties. We usually get a condo on the beach or on the bay for a week. I have stayed at a different condo every year and they have all been spotless. We go right after Labor Day when it's still beautiful out and less crowded. I can't wait till this Sept! The prices are beyond reasonable! I love it!

- North Shore Girl NJ

Prices are better than other rental companies and other services are equal to all other rental companies in Ocean City, MD. We have used Shoreline and just about every other rental company as we come to Ocean City every year. Shoreline has always been good about resolving issues immediately. I prefer Shoreline and will use them again as their prices are reasonable and they do try to resolve issues whenever I have had one through the years.

- West Virginia G.

We are owners of an Ocean Hideaway condo and we chose Shoreline because of the owners and staff. Every time we needed them they answered and took ownership of the smallest issue. We take great pride in the product that we offer and Shoreline helps us in keeping a high standard.

- A. Yetvart
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